Privacy Policy

Anam Exim ("we," "our," or "us"), based in India, is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.anamexim.com (the "Site") and use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we treat your personal data.

1. Information We Collect

We collect information that helps us provide you with better products and services. The types of information we collect include:

a. Personal Information

Personal information is any information that can be used to identify you, such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (credit/debit card information)
  • Other information necessary for transaction processing

b. Non-Personal Information

We may collect non-personally identifiable information such as:

  • Browser type and version
  • IP address
  • Device type and model
  • Location data
  • Pages visited, referring URLs, time spent on the site, and other usage details

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our site, analyze trends, track user movements, and gather demographic data. You can manage your cookie preferences through your browser settings, though disabling cookies may impact your user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve our services.
  • Process transactions and fulfill orders.
  • Send order confirmations, updates, promotional offers, and marketing communications (with your consent).
  • Address customer service inquiries and provide support.
  • Comply with legal requirements and resolve disputes.
  • Prevent fraud and ensure the security of our website.

This Privacy Policy is designed to comply with Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, as well as international privacy standards where applicable.